Why Use PCS?

As you may or may not know our industry is unfortunately filled with uneducated, uninformed, and sometimes down right unscrupulous carpet cleaners. Our mission at Professional Carpet Systems is to service the Lake Norman area with the most outstanding service experience possible. There are five reasons that our clients in the Lake Norman area use our services over and over again:

1. Reputation

Our reputation is second to none. Some of the most seasoned carpet professionals, interior designers, and Realtors refer our services exclusively. As a matter of a fact, the majority of our business comes from clients that were fantastically thrilled with our services and recommend us to all of their friends, relatives and business associates.

2. Experience

Professional Carpet Systems is experienced in ALL methods of cleaning. Professional Carpet Systems is experienced in all types of floor coverings, fabric types and all types of soiling conditions. This ensures that whatever your situation, we will be familiar with it. Many soiling conditions today are complex and baffle other cleaners. If it is something that we are not familiar with, it is new or very rare. We will work with you to find the solution. If a soiling condition cannot be corrected by us and is corrected by someone else, you get your money back, period.

3. Education & Certification

Professional Carpet Systems is certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification), the world’s most recognized body of certification for carpet and upholstery cleaners. Never use a company that is not certified by the IICRC. Our owners and staff hold multiple certifications including Master Textile Cleaner, which is the highest status available for cleaners. We are also very involved in our associations, and we are continually involved in cutting-edge training. We bring all of this information directly to your job site.

4. Systems

Professional Carpet Systems operates the most advanced cleaning systems on the market. Our cleaning program will get maximum soil removal and maximum spot removal without over-wetting the carpet or leaving a sticky residue behind. We use only the highest quality products that are safe for your home, the environment, and that will leave your floors and fabrics cleaner, fresher so you will have a healthier indoor environment.

* In fact, the equipment that we utilize in our business is Gold Level Approved by the Carpet and Rug Institute’s (CRI) Seal of Approval Program. This means that the equipment we use to clean the carpeting, upholstery and tile at your location has the highest level of measurable soil removal. For more information on this program, please visit www.carpet-rug.org and click on Seal of Approval on the menu bar.

5. First Class Service

We are committed to showing up on time and staying in constant communication with you throughout the service experience. We will treat you and your facility with the utmost of respect and care.